Balgarianovinite.com The Consumer Protection Commission (CPC) has imposed a pecuniary sanction on a mobile operator for an unfair commercial practice, consisting in the unlawful restriction of access to television and internet services for a consumer who had been fully compliant with payments under the relevant contracts, the Commission said on Monday.
The CPC inspection was carried out following a complaint from a consumer who reported that access to internet and television services had been suspended despite all due amounts for those services having been paid on time. The investigation established that the restriction was imposed in order to pressure the consumer into paying a disputed liability under a separate mobile services contract.
The CPC found that such actions constitute an unfair aggressive commercial practice. The behaviour violates applicable legislation as well as a final and binding CPC order prohibiting the interruption of services in the absence of a legal basis. The infringement was committed repeatedly, affects fundamental consumer rights, and undermines trust in the electronic communications market. For these reasons, the trader was fined EUR 50,000, the Commission said.
The CPC reminded all traders that they may not restrict or suspend access to paid services in order to collect disputed or unrelated claims under other contracts. Consumers who encounter similar practices may submit signals and complaints to the CPC through the Commission’s official channels. Consumer Protection Commission Fines Mobile Operator EUR 50,000 for Unlawfully Suspending Services to Paying Customer 2026 THE NEWS FROM BULGARIA – NEWS AGENCY 2009-2025 2026-01-12 15:40:34 Latest news World news Country news Most important news latest news most important latest of the day Justice Petar Nizamov Feathers Petar Nizamov- Feathers Justice bg iustitia.bg iustitia iusticia usticia investigation Burgas Bulgaria news news of the last hour news of the day news of today Bulgaria news The news from Bulgaria blitz news top news most important most commented latest news Boyko Borisov news weather coronavirus news news weather facebook youtube facebook instagram news today news of the last minutes news today today news news bg news leading news hot news bg news site for news all news news bg news of the last hour latest latest news bg news of today news today news today news of the last hour latest news today news bg news news 24 hours news vesti bg novini news world bird bg bivol bg bivol trud bg novini latest news today novinite bg news hello bulgaria political party coat of arms delyan peevski scandalous Bulgarian National Television Free Europe Television scandal exclusive live tv live right now tv tv online tv program bg live now tv news online tv online live court Burgas court Burgas district court Burgas court Burgas district court Burgas district court Burgas appellate court Burgas prosecutor Burgas prosecutor’s office Burgas district prosecutor’s office Burgas district prosecutor’s office Burgas district prosecutor’s office Burgas district prosecutor’s office Burgas district prosecutor’s office Burgas district prosecutor’s office Prosecutor General Ivan Geshev Prosecutor Geshev Tsatsarov Ministry of Internal Affairs Burgas ODMR Burgas ODPR Burgas police Burgas district police Burgas prosecutor Tsatsarov SGS cases Varna court chairman of the SGS court decisions on civil cases decisions on cases Plovdiv court decision of the court decisions cases Varna court criminal cases district district court decisions work in the court SGS chairman of the SGS judges Sofia court post judges Plovdiv court Plovdiv judges Plovdiv Supreme Court Inspectorate Supreme Court Supreme Judicial Council lawyer lawyer criminal cases lawyer civil cases lawyer marriage cases lawyer administrative criminal law criminal process civil law civil process administrative law constitutional law