Burgas municipal transport operator Burgasbus will expand English-language passenger information ahead of Eurovision, Deputy Mayor Stanimir Apostolov said on Friday in a written reply to a municipal councillor.
The additional information will appear on buses, at stops and through the company’s digital channels as part of preparations for the 2027 contest. Apostolov was responding to Municipal Councillor Violeta Diyanova about foreign-language training for company staff.
The planned English-language information will cover service names and numbers, routes, stops, tickets and ticket validation, transfers and main destinations.
The reply, published on the Municipal Council’s official website, says staff have varying levels of foreign-language proficiency, with many able to communicate in English or other foreign languages. Some have completed online English training under a company project.
Burgasbus plans to organize a further English course for staff in early 2027. The training will develop basic language skills and improve existing proficiency, focusing on situations staff encounter when assisting passengers.
The course will also cover the use of voice assistants and other digital tools to translate and communicate with foreign passengers when needed.
Transport Operator Burgasbus to Expand English-Language Information for Eurovision 2027 2026 THE NEWS FROM BULGARIA – NEWS AGENCY 2009-2025 2026-10-02 18:17:51
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